Every product undergoes a thorough quality check before transferring to the desired/agreed courier. If the item has been found with damages upon receipt, please inform us immediately so immediate course of action shall be taken. A coverage of 1 year of warranty shall be applied on photo booths and 30 days warranty/replacement is offered for the other parts upon receipt of items (depending on damage and cause). Thus, please inspect the item upon receipt and report once a damage or discrepancy has been found.
All warranty returns are automatically assumed as product defect, However, customers are responsible for shipping it back to 16020 Kaplan Ave. City of Industry, Ca. 91744. Once we receive your item, we will inspect it and notify you that we have received your return item. If your return is deemed due to a manufacturer's defect, we will send a replacement and issue a refund for the return shipping. However, if your return is due to negligence, you will be billed a fee to repair the item plus shipping cost.
Turn around time: We will do our best to ship the replacement item within 1-2 days upon receipt of the defective item.
What does the Limited Warranty?
This Limited Warranty covers any defects in the item/s or workmanship under normal use during the Warranty Period bought by the customer.
During the warranty period, the repairing or replacing of item(s), are at no charges, the item/s or parts of the item that proves defective because of improper material or workmanship, under normal use and maintenance.
What does the Limited Warranty not cover?
- conditions, malfunctions or damage not resulting from the defects in material or workmanship.
- damage resulting from improper maintenance
- damage resulting from natural disasters
- theft of a product
- loss of a product