WARRANTY RETURNSAll warranty returns are automatically assumed as product defect, However, customers are responsible for shipping it back to 16007 Kaplan Ave. City of Industry, CA. 91744. Once we receive your item, we will inspect it and notify you that we have received your return item. If your return is deemed due to a manufacturer's defect, we will send a replacement and issue a refund for the return shipping. However, if your return is due to negligence, you will be billed a fee to repair the item plus shipping cost.
Turn around time: We will do our best to ship the replacement item within 1-2 days upon receipt of the defective item.
WHAT DOES THE LIMITED WARRANTYThis Limited Warranty covers any defects in the item/s or workmanship under normal use during the Warranty Period bought by the customer.
During the warranty period, the repairing or replacing of item(s), are at no charges, the item/s or parts of the item that proves defective because of improper material or workmanship, under normal use and maintenance.
WHAT DOES THE LIMITED WARRANTY NOT COVERConditions, malfunctions or damage not resulting from the defects in material or workmanship.
- damage resulting from improper maintenance
- damage resulting from natural disasters
- theft of a product
- loss of a product